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Shipping & Returns

UK Delivery
The standard delivery charge is £3.00 GBP for orders under 5kg in weight and £10.00 GBP for orders weighing over 5kg. Goods will be sent by UK courier to the address you specify either from ourselves or in some cases directly from the manufacturer or UK distributor. Delivery will usually be within 48 hours of despatch (excluding weekends). Certain items may take longer than this but should there be any significant delay we will contact you with the details and offer you the option of cancelling your order.

International Delivery
Checkout delivery charges apply to UK mainland only. For overseas orders we will contact you by email to inform you of the shipping cost prior to despatch of goods. You can arrange collection from us if you wish to use your own preferred courier.

Despatch Schedule
When goods are in stock, we aim to despatch all orders received by 12 noon (GMT) the same day. Any order received after that time will be despatched the next working day. A signature will be required for all goods at the point of delivery.

Returns
If you wish to return goods for any reason you must follow our returns proceedure (See Returns button below). Returned goods will not be accepted unless the RMA number is clearly marked on the outside of the package. Customers are responsible for all returned goods until they are signed for by ourselves. Please check with your courier to ensure that the goods are insured for their full value. See our Terms & Conditions for further details.

Should you have any questions or require further information regarding shipping or returns, please feel free to contact us.

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